Medical/Acupuncture/Dental Clinic Receptionist (Front Desk)- Mandarin Chinese Required
西醫/中醫/牙科診所前台（要求中文普通話流利）
Receptionist Duties and Responsibilities
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Collects appropriate payment if needed.
- Protects patients’ rights by maintaining the confidentiality of personal and financial information.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Promptly and courteously answering phones and directing calls as appropriate.Take messages and distribute if necessary.
- Assist in maintaining a safe, organized, and efficient facility.
- Perform duties assigned by management.
- Other duties as deemed necessary
- Healthcare setting:
-Clinic
-Telehealth - Medical specialties:
-Ob/Gyn
-Pediatrics
-Primary Care
Qualifications
- Education equivalent to High School graduation or GED.
- Knowledge of medical terminology
- Minimum of 1 year medical assistant/front office experience preferred
- FQHC/ E.H.R experience preferred but not required.
- Fluent in written and spoken English required.
- Fluent in spoken Chinese required.
- Spanish ability a plus.
- Demonstrated ability to set priorities for tasks, to work effectively in spite of
interruptions and under minimal supervision. - Demonstrated excellent customer relations and communication skills.
- Demonstrated ability to listen and communicate with others in a professional and caring manner.
- Self-starter, reliable, and dependable.
- Must possess strong verbal and interpersonal skills.
- Demonstrated ability to relate to individuals representing a variety of backgrounds and cultures.
- Willingness to commit to the philosophy and goals of the Clinic.
- Must be flexible with work schedules and able to travel from site to site.
- Department of Justice Background Check.
- Satisfactory Completion of Health/Drug Screening.
- Proof legal US work eligibility.
Work Location
Tzu Chi Alhambra Health Center (but may occasionally need support or rotation to Tzu Chi South El Monte and Wilmington health centers).
Work Hours
Tuesday-Saturday 8:00am-5:00pm. 8-hour shift
Salary & Benefits
- $18.00 – $20.00 per hour
- 401(k)
- 401(k) matching
- Health, Dental & Vision insurance
- Paid time off
Job Type
Full-time, Temporary.
COVID-19 considerations: Covid guidelines are strictly followed.
If you are interested in this position, please send your resume to [email protected].
