Careers  | Medical/Acupuncture/Dental Clinic Receptionist (Front Desk)- Mandarin Chinese Required 西醫/中醫/牙科診所前台(要求中文普通話流利)
Medical/Acupuncture/Dental Clinic Receptionist (Front Desk)- Mandarin Chinese Required

Work Location: 
Tzu Chi Alhambra Health Center (but may occasionally need support or rotation to Tzu Chi South El Monte and Wilmington health centers).

Work Hours:
Tuesday-Saturday 8:00am-5:00pm. 8-hour shift

Receptionist Duties and Responsibilities

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Collects appropriate payment if needed.
  • Protects patients’ rights by maintaining the confidentiality of personal and financial information.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Promptly and courteously answering phones and directing calls as appropriate.Take messages and distribute if necessary.
  • Assist in maintaining a safe, organized, and efficient facility.
  • Perform duties assigned by management.
  • Other duties as deemed necessary
  • Healthcare setting:
  • Medical specialties:
     -Primary Care


  • Education equivalent to High School graduation or GED.
  • Knowledge of medical terminology
  • Minimum of 1 year medical assistant/front office experience preferred
  • FQHC/ E.H.R experience preferred but not required.
  • Fluent in written and spoken English required.
  • Fluent in spoken Chinese required.
  • Spanish ability a plus.
  • Demonstrated ability to set priorities for tasks, to work effectively in spite of
    interruptions and under minimal supervision.
  • Demonstrated excellent customer relations and communication skills.
  • Demonstrated ability to listen and communicate with others in a professional and caring manner.
  • Self-starter, reliable, and dependable.
  • Must possess strong verbal and interpersonal skills.
  • Demonstrated ability to relate to individuals representing a variety of backgrounds and cultures.
  • Willingness to commit to the philosophy and goals of the Clinic.
  • Must be flexible with work schedules and able to travel from site to site.
  • Department of Justice Background Check.
  • Satisfactory Completion of Health/Drug Screening.
  • Proof legal US work eligibility.

Salary & Benefits

  • $18.00 – $20.00 per hour
  • 401(k)
  • 401(k) matching
  • Health, Dental & Vision insurance
  • Paid time off

Job Type

Full-time, Temporary.
COVID-19 considerations: Covid guidelines are strictly followed.

If you are interested in this position, please send your resume to [email protected]