Careers  | Medical Assistant- Mandarin Chinese Required 醫療助理(要求中文普通話流利)
Medical Assistant- Mandarin Chinese Required

Job Description

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Answering patients’ questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records via EMR.
  • Recording and collecting patient charges.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Protects patients’ rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Helps patients by providing information, services, and assistance.
  • Maintains medical supplies inventory, placing orders, and verifying receipt.
  • Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit.
  • Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
  • Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
  • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
  • Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repair(s).
  • Updates job knowledge by participating in educational opportunities and inline service trainings
  • Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
  • Enhances practice reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
  • Assists in Clinic or Mobile operations as needed.
  • The Medical Assistant is also required to perform other duties as may be assigned by the Foundation’s management.


  • Medical Assistant Program completion strongly preferred.
  • Certified Medical Assistant preferred.
  • Phlebotomy Certificate preferred.
  • Experience with eClinicalWorks preferred.
  • Current CPR/First Aid certification required.
  • Bilingual English/Chinese Required. Spanish (Preferred)
  • Medical assisting: 1 year (Preferred)
  • Medical receptionist: 1 year (Preferred)
  • License/Certification: MA school completion (Preferred)
  • Medical specialties: 
     -Primary Care

Work Location

Tzu Chi Alhambra Health Center (but may occasionally need support or rotation to Tzu Chi South El Monte and Wilmington health centers).

Work Hours

Tuesday-Saturday 8:00am-5:00pm. 8-hour shift

Salary & Benefits

  • $16.00 – $21.00 per hour
  • 401(k)
  • 401(k) matching
  • Health, Dental & Vision insurance
  • Paid time off

Job Type

COVID-19 considerations: Covid guidelines are strictly followed.

If you are interested in this position, please send your resume to [email protected].